The KCG Hair Care Guide | How to Care for Human Hair Extensions

CHAPTER 01Before your hair arrives

Most KCG pieces are made to order and typically take 2–3 weeks to prepare. Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details. Please allow up to four weeks for delivery before contacting our team about a delay. Check your spam folder if you cannot find the dispatch email.

CHAPTER 02Your first steps

1. Unpack your extensions carefully and check the texture, length, colour and construction before installation.
2. Gently separate the hair with your fingers. If needed, detangle from the ends upwards in small sections using a wide-tooth comb or suitable detangling brush.
3. For curls and coils, lightly dampen and condition before detangling; never force a comb through dry knots.
4. Follow the care requirements of your installation method. Wefts, clip-ins, ponytails and wigs are not all washed or handled in the same way.

CHAPTER 03Washing and conditioning

Wash when the hair needs it rather than following an overly rigid schedule. Use lukewarm water and a gentle shampoo suited to human hair extensions. Smooth shampoo downward, avoiding aggressive rubbing or twisting. Apply a moisturising conditioner to the lengths, detangle gently and rinse thoroughly. Keep heavy oils and conditioner away from attachment points, wig knots, tapes or adhesives where relevant.

After washing, gently squeeze out excess water with a soft towel. Avoid rough towel friction. Let hair dry thoroughly, particularly beneath wig caps, braids and weft attachment areas.

CHAPTER 04Choose your texture-care routine

Afro Kinky Coily, Kinky Curly and Corkscrew Curly

Work in small sections and use a light water-based leave-in or curl-friendly conditioner sparingly. Finger-detangle first, then use a wide-tooth comb if necessary. Scrunch or shape curls while damp and avoid excessive brushing once dry, which can disturb definition and increase frizz. Tighter textures may benefit from extra moisture and patient detangling.

Beach Wavy Curly, Wavy Curly and Loose Spiral Curly

Detangle gently from ends to roots, then encourage the wave or curl pattern with a small amount of lightweight leave-in product. Scrunch and air-dry where practical. Avoid overloading the hair with oils or creams that weigh waves down.

Kinky Straight and Light Yaki Straight

Brush gently from ends upwards with a suitable tool, taking care around attachments. Use lightweight conditioning products and a heat protectant before any heat styling. Keep heat exposure moderate and avoid repeated high-temperature passes; always test a small section first.

CHAPTER 05Protect your hair overnight

Detangle gently before bed. Where appropriate, loosely braid or twist longer extensions and use a satin or silk bonnet or pillowcase to reduce friction. Remove clip-ins and temporary ponytails before sleeping unless their specific product instructions say otherwise. Never sleep with wet extensions or a damp wig base.

CHAPTER 06Common questions

Why does my hair feel dry or frizzy?

Product buildup, friction, heat and insufficient conditioning can all contribute. Start with a gentle cleanse, conditioning and a lighter styling routine before adding more product.

Is shedding normal?

A small amount of loose hair during handling can occur. Excessive shedding, persistent matting or unusual tangling is not something to ignore. Avoid pulling and contact our team with your order number and clear photos so we can advise.

Can I colour or heat-style my extensions?

Human hair can respond differently to colour and heat depending on prior processing and texture. Colouring or chemical treatments can permanently change the hair and may affect its longevity. We recommend professional advice and a strand test before any chemical service.

How often should I wash my extensions?

It depends on wear, styling products, climate and installation type. Wash when there is noticeable buildup or the hair needs refreshing, and always dry the hair and attachment areas thoroughly.

CHAPTER 07We're here to help

For order or hair-care questions, email admin@kinkycoilygoddess.com with your order number and texture. Our team can help you find the right care approach for your piece.

Care guidance is general and may vary by product, installation method and any instructions included with your order.